An Employee Benefits Partner You Can Count On

In today’s constantly shifting healthcare marketplace, your credit union’s HR staff may be grappling with what the uncertainty means for your credit union, and reevaluating your benefits plans.


CO-OP Financial Services Announces Mobile Banking 3.0

CO-OP Financial Services, an NWCUA Strategic Link partner, has announced Mobile Banking 3.0, bringing a suite of powerful new features to the company’s mobile banking product line.


Office Depot, a Strategic Link Partner, Announces New Paper Promotions

In an effort to reduce the impact of the paper price increases going into effect this month, our Strategic Link partner, Office Depot, has launched several new paper discounts members will have access to throughout the fourth quarter of 2017.


Data Analytics in Action

This article was written by Tim McAdow, Vice President, Sales Operations & Marketing, CUNA Mutual Group. It wasn’t long ago that credit unions learned of their members’ needs and expectations by talking with them when they visited the branch.


Learn How to Create an Effective Board Succession Plan

Have you defined the competencies you would like your board members to possess? Do you know when current board members might be thinking about leaving the board? Do you have a list of potential board members?


A New Approach to Banking MSBs

This article was authored by our Strategic Link partner Hypur’s Andre Herrera, EVP of Banking & Compliance, and John Vardaman, EVP & General Counsel. In speaking at various bank and credit union events about the banking of Money Service Businesses (MSBs), one common theme is clear: that despite changes in the regulatory landscape, the process […]


Emergency Preparedness for Credit Unions

This article was written by our Strategic Link partner, CUNA Mutual Group. As we all turn our focus to the recovery that’s underway after Hurricane Harvey, evacuations are underway in regions in the path of Hurricane Irma. So, disaster preparedness is an active concern for many of the credit unions we serve.


Branches Remain a Valuable Component of Member Service

Branches are not going away, but they are changing to suit the omnichannel access demands of today’s consumer.


iPhone Tips and Member Savings

This article was written by our Strategic Link partner, Love My Credit Union Rewards. With more than 101 million users in the United States alone, the iPhone is one of the most popular smartphones on the market.


Know Your Data, Know Your Member

As the convenience economy continues to empower consumers with technology to manage their hectic lives, businesses are struggling to keep up. Historically, companies have studied data to make business decisions based on what happened in the past.


Strategic Link Partner Primeritus Financial Services Acquires Global Investigative Services

The Northwest Credit Union Association’s Strategic Link partnership with Primeritus Financial Services was created to help Northwest credit unions access high-quality repossession and remarketing services.


Finding a Solution for Common HR Frustrations

Think of the person who manages HR at your credit union. Do they seem stressed? Does it seem like they have an existential crisis every time payroll is due?


Grow Your Credit Union Membership With New Insights About Non-Members

Is your credit union leaving opportunities to grow membership on the table? If you’re not actively engaging non-members, you might be.


How to Thrive in Challenging Times

In the current economic environment, credit unions face distinct challenges that require new approaches and innovative tools.


The Opportunities and Challenges of Serving MSBs

As a result of “de-risking” by large national banks, many money-service businesses (MSBs) across the country have found themselves without bank accounts.


Protecting Your Members from Identity Theft and Data Breaches

If an identity fraud or data breach incident should strike, does your credit union have a comprehensive strategy in place to protect your members?


Credit Unions in Northwestern States Post Above Average Loan Growth

While credit unions in some states endure their boom and bust cycles, credit unions in Northwestern states continue their growth trajectory another quarter.


Cybersecurity Threats to Watch

With cybersecurity in an ongoing arms race, threats are evolving constantly. Exposures can significantly impact your credit union, so it’s critical to be in tune with the latest cyber trends. Here are four threats to watch for in the coming months:


Save to Win Provides a Win-Win Opportunity for Credit Union Members Looking for Incentives to Save

Save to Win is a credit union-centric savings program designed to help members build consistent savings habits. Launched with eight Michigan credit unions in 2009, the program has since expanded across the nation.


Four Things Credit Unions Should Know About Non-Members

What do you think of when you hear the term non-member? It seems pretty simple, right?


Streamline Your Credit Union’s Recovery to Remarketing Process

Our Strategic Link partnership with Repo Remarketing gives Northwest credit unions another way to save time and multiply resources.


Updated Offering Boosts Credit Union Value for Your Members

Help your members save through Sprint’s updated Credit Union Member Cash Rewards program.


Tools to Help Your Credit Union Attract Talented Leaders

By John Pesh In an environment where 63 percent of companies report that employee retention is their top concern, a talented leadership team is critical to keep on board.


The Cost/Benefit Upside of Shared Branching

Shared branching is an affordable alternative to maintaining a branch network – and one that also gives your credit union the ability to connect to newer channels, particularly digital and self-service.