Facility Solutions: New Products for the New Workplace

July 25, 2016

Paul Seibert of Strategic Link partner NELSON, outlines connecting brand and member experience with branch design.

We all know the workplace is changing in both our branches and headquarters. Branches are becoming more efficient while striving to deliver a powerful and productive member experience. In headquarters, new workforce expectations, needs for collaboration and issues of privacy vs. engagement are behind a renaissance. All these changes mean we must design new member and staff environments that provide both tangible and intangible returns in terms of performance, cultural definition, and a positive and motivating feeling about our organizations.

Many elements combine to create our environments. One that touches us all is furniture and fixtures. Each year major furniture manufacturers from around the world gather at the Merchandise Mart in Chicago for the NeoCon show, which is attended by thousands of design professionals. A few weeks ago Tony Yang, a senior designer with our firm, returned with a collection of new products. Following are a few of the items that help us raise the design bar.

Click here to read more from Paul’s column published in Credit Union Management.

Check back in the coming weeks, as well, as Anthem takes a deep dive into the evolution of branch design for a multi-part series.

Paul Seibert, CMC, is a principal with Strategic Link partner NELSON. Paul has managed facilities for two national banks, wrote six books for credit unions and banks and over 60 articles for national publications. He has completed over 1,800 branch and dozens of prototypes.