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Convenient, nationwide touchpoints. Complete payment solutions. The latest in mobile and virtual tools for self-service transactions. CO-OP’s financial technologies strengthen member relationships by making it easier to access accounts. Created to service credit unions exclusively, we offer more products to more credit unions – and ultimately serve more members – than any other organization. CO-OP delivers what credit unions need to be the most convenient option among competing financial services providers.
COVID-19 Resources
As COVID-19 continues to impact our daily lives and the lives of our members, CO-OP is working hard to making sure you have what you need to serve your members and keep your credit union strong. While the scope and long-term impact of this crisis remains to be seen, there are several options for your credit union to help maintain business continuity and continue serving the needs of your members.
This guide is designed to give you some quick best practices and tips in the key areas of: ATM/Branch Access, Fraud Prevention, Financial Relief for Members, Digital Engagement, and Member Support.
CONFERENCES
THINK 22, taking place May 2-6, 2022, at the Sheraton Grand Hotel in Chicago, is open for registration immediately by visiting https://co-opthink.org. The Early Bird rate of $999 remains available until November 30. After that date, a “Fall Special” rate of $1,299 continues until January 3, 2022.
THINK 22 will feature headline speakers from a wide range of backgrounds. Each will share best practices and insights around the continuing theme of “Rethink Everything.” As credit unions emerge from a period of extraordinary change, the movement has an unparalleled opportunity to reimagine everything from digitization to the credit union service model – all in a bid to re-energize efforts to earn primary financial relationships with more members.
CO-OP Products and Services
BECU Renews Partnership With CO-OP Financial Services to Help Chart Strategic and Technology Future
The Contact Center That Never Sleeps
Connect Your Members To An ATM Experience That’s Nationwide
A World-Class Bill-Payment Solution Is Now Within Your Reach
Open Your Doors To Members At More Than 5,600 Locations In All 50 States
CO-OP Branches Now Among Largest in the Nation!
CO-OP Branches Now Among Largest in the Nation!
The credit union shared branching network is now the nation’s largest network of financial institution branches, according to data drawn from the FDIC.
Webinars
View our training information and webinars all in one place.
FraudBuzz: A Discussion About Fraud and Risk
During this 90-minute virtual event, we’ll take an in-depth look at the latest fraud trends impacting the payments industry today. You’ll also hear how your fellow credit union peers are dealing with fraud around the country and learn some best practices to help you combat fraud in your credit union.
Rethink data: turning insights into personalized experiences
Author and behavioral scientist Gino will talk through investing in data insights and a modern payments infrastructure alongside the strategic development of member empathy. Gino, in addition to Chatzky and CO-OP’s SVP of Client Relationships Tiffany Doty, will share ideas for initiatives that enable credit unions to efficiently be there for every key member moment today and down the road.
A LIVECAST EVENT with CO-OP Chief Product Officer Bruce Dragt
During this 90-minute event, you’ll have the opportunity to view a product demo, learn about our progress on the 2021 product roadmap, and get a first look at products coming to market in 2022.
How do you master the Business of Member Experience?
How empathetically you serve your members is directly tied to the focus of your operations, and your success. Learn how making the pivot to becoming a modern payments platform is necessary to own members’ digital lifestyles. And how an ecosystem of orchestration, vendor integration, microservices, and cloud-based architecture can remove the obstacles to getting you there.