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Cozera provides a service that produces a unique digital identity credential—id-go. This “portable”, verified identity credential is controlled by the user and can be used across any participating company or organization. The id-go lets you authenticate and prove your identity in a variety of situations such as on the phone, logging in to online banking, identifying yourself to an in-person teller or authorizing payment for a bill.
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“The id-go credential fulfills a need we couldn’t find with any other solution provider,” said Jason Werts, CEO of Advantis. “It was essential that Advantis and the other TIA credit unions partnered with a provider focused on delivering an exceptional service experience while also maintaining our high level of security and convenience. In our initial pilot testing, we found the average time savings to verify an identity using id-go through our member solutions center was 60%. Along with a more seamless verification process, that also translates into cost savings.”
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The Power of Knowing Without Asking: Automated Identity Authentication with Mobile Biometrics
May 19, 9 a.m. PDT
Do your customers or members feel like a stranger when they walk into a branch? Are you able to identify who they are—without asking—when they contact your call center? There is a fast and easy way to navigate today’s identity authentication process. With id-go, consumers can create one digital identity to use across channels and platforms.