Glia is a digital-first member communication and collaboration platform that transforms digital member servicing. By allowing member servicing teams and members to choose how, where, and when they want to communicate, you reduce member effort and improve efficiency. Glia is the only digital communication platform that is easy to implement and easy to use, while providing seamless transition between all communication channels. Begin with a chatbot, transfer to live chat, upgrade to voice or even video while leveraging collaboration tools such as CoBrowsing and screen sharing all from one fully integrated platform.
Benefits of Glia
Digital Member Service solutions help credit unions realize benefits like:
- Enhancing member service
- Improving member acquisition
- Exceeding member expectations
- Meeting members where they are — on screen
Visit glia.com to learn more.
Customer Successes
Glia has helped over 200 financial institutions, insurance companies, and fintech providers improve digital member service delivery. Here are a few of their stories:
- Unitus Community Credit Union is meeting members where they are with “virtual branches”
- Posh and Glia partnered to transform TwinStar Credit Union’s Member Service
- PSECU is bringing life to virtual assistants, utilizing Glia’s AI Management platform
- Video: Hear how IDB Global FCU serves clients globally in-person and online
- View more success stories
Webinars
Articles & Resources
Access the latest resources and news from Glia:
- Digital Member Service: What is it and Why Care?
- View press releases and news about Glia
- Access Glia’s resource library
- Request a personalized demo