Glia is a digital-first member communication and collaboration platform that transforms digital member servicing. By allowing member servicing teams and members to choose how, where, and when they want to communicate, you reduce member effort and improve efficiency. Glia is the only digital communication platform that is easy to implement and easy to use, while providing seamless transition between all communication channels. Begin with a chatbot, transfer to live chat, upgrade to voice or even video while leveraging collaboration tools such as CoBrowsing and screen sharing all from one fully integrated platform.
Benefits of Glia
Glia has helped over 200 financial institutions, insurance companies, and fintech providers improve digital member service delivery. Here are a few of their stories:
- Unitus Community Credit Union is meeting members where they are with “virtual branches”
- Posh and Glia partnered to transform TwinStar Credit Union’s Member Service
- PSECU is bringing life to virtual assistants, utilizing Glia’s AI Management platform
- Video: Hear how IDB Global FCU serves clients globally in-person and online
- View more success stories