Marathon Partners Consulting
Marathon Partners Consulting delivers operational improvements in your call center and/or back-office supported by their bold 2:1 ROI GUARANTEE: “We deliver, or we don’t get paid. It’s that simple.”
For over 20 years, the team at Marathon Partners Consulting has helped organizations achieve operational excellence through people, process, and technology improvements. With hundreds of projects to their credit, delivering a guaranteed ROI of 2:1 or greater, Marathon Partners is regarded as the leader in the credit union operational improvement space.
- Contact center and back-office focused
- Implementation partners, not just making recommendations
- Results focused, operational improvement to service, quality, coaching, attrition, and cost (or some combination)
- Change management implementation, leadership coaching (coach the coaches), and sustainable vigilance
- SFM – System for Managing – Drives commitment, consistency, and clarity (3C’s)
- Guaranteed 2:1 ROI delivery model – “We deliver, or we don’t get paid.”
Marathon Partners Consulting on COVID-19
Strategic Link partner, Marathon Partners Consulting, is ready to help credit unions. Hear from remote member engagement experts on how to stay in touch with members through Marathon Partners’ Contact Center Services, Back Office Support Services, and Strategic Services platform.
Credit Unions We Have Worked With In The Past 3-5 Years:
- Interior Federal