As branch traffic declines and digital channel usage grows, credit unions have fewer opportunities to have meaningful engagements with their members. POPi/o combines face-to-face video chat with real-time collaboration enabling highly engaging branch-like experiences on member’s mobile devices. Imagine having your branch in the palm of your member’s hand… that’s POPi/o Video Banking.

POPi/o on COVID-19

POPi/o is offering NWCUA member credit unions free video seat licenses during the COVID-19 crisis. Credit unions can provide web-based video collaboration with members by using POPi/o’s chat platform. Members can interact with the credit union staff to exchange documents, including photo identification, to review documents, and provide signatures to authorize new accounts, new loans, and address other urgent account needs. To obtain a free license, visit this site.